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INTRODUCTION
Anyone can reset their password provided a valid email address was entered at the time of registration.
Note: If a valid email address was not provided during self-registration, please contact your company supervisor. They can contact the company requiring the training to resolve the issue.
RESET PASSWORD
Follow these steps to reset your password:
- Launch Internet Explorer or Google Chrome.
- Enter the web address in the web address field.
- Click the "Forgot your password? Click here to reset" link on the login screen.
- Enter your username (your email address) on the Reset Password screen.
- Click the Reset Password button.
- The LMS will send an email with a new password.
Note: If you do not receive a confirmation email within a few minutes, please contact your company supervisor. They can contact the company requiring the training to resolve the issue. - Login using the new password provided in the email confirmation.