Contractors and Visitors: Password Reset

Article Links Introduction | Reset Password |

INTRODUCTION

Anyone can reset their password provided a valid email address was entered at the time of registration.  
Note: If a valid email address was not provided during self-registration, please contact your company supervisor. They can contact the company requiring the training to resolve the issue. 

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RESET PASSWORD

 Follow these steps to reset your password:

1. Launch Internet Explorer or Google Chrome.
2. Enter the web address in the web address field.
   
3. Click the "Forgot your password? Click here to reset" link on the login screen.
4. Enter your username (your email address) on the Reset Password screen.
5. Click the Reset Password button.
6. The LMS will send an email with a new password.
   Note: If you do not receive a confirmation email within a few minutes, please contact your company supervisor. They can contact the company requiring the training to resolve the issue.
7. Login using the new password provided in the email confirmation.

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