Article Links Introduction | Login/Landing Page | Home Tab | Organization | Training Import and Creation | Assignments | Reports |
INTRODUCTION
At Convergence Training, our goal is to provide a superior software and support experience for every customer. With that in mind, our team works constantly to add features and functionality that make work easier, more efficient, and enhance software performance.
Here are our most recent additions and improvements to the latest version of the Learning Management System (LMS).
Below are some of the most notable items that you may find of interest in this release:
Language Option - Select the LMS Language
QR Code on the User Details Page
See Who Approved/Denied a Class Session Request
Attendee Signature Displays on the Class Attendance Report
Note: Your LMS may not yet be updated to this specific version. Please contact our Support team for information regarding when your system will be updated with the latest version.
These notes are organized in the order of the menu to which the item corresponds within the LMS.
Introduction | Login/Landing Page | Home Tab | Organization | Training Import and Creation | Assignments | Reports |
LOGIN/LANDING PAGE
Language Option Drop-down - Select the LMS Language
The login screen now has a language selection option so that you can select your preferred language for the LMS screens and menus. You can also change the language after you login using the language selection button next to the profile and logout buttons in the upper right hand corner of the screen. That way, if you’re using single sign-on, and bypass the login screen, you can still change the language.
The drop-down will only list the languages that come with your LMS per your contract with Convergence. Contact your Sales representative regarding your languages. Note: The language option only changes the language of the LMS itself on menus, screens, and prompts. It does not change the language of the actual training content such as videos, documents, CBT’s, and quizzes. Content language is whatever language the content was created in.
Please refer to the following updated articles:
Introduction | Login/Landing Page | Home Tab | Organization | Training Import and Creation | Assignments | Reports |
HOME TAB
Three Month View - Classes Calendar Widget
The Classes Calendar Widget on the Home tab, now includes a three-month view in addition to the one and six month views.
Please refer to the following updated articles:
Home Tab: Customize the Home Tab Dashboard
Introduction | Login/Landing Page | Home Tab | Organization | Training Import and Creation | Assignments | Reports |
ORGANIZATION
QR Code on the User Details Page
A QR code now displays on a QR Code tab at the bottom of the User Record. Download, copy and paste, or embed the code for use in a document, on an ID card, or in an external application. An administrator can scan the code with a mobile device to view details about the user including training completions, name, profile picture, job title, and team. No mobile app is required. Scanning the QR code directs to the browser of the device, and prompts for LMS administrator login credentials.
Please refer to the following new article:
User Record: Additional Functions
Also see the article "Certificate with Cut-out Report” for additional information about QR codes.
Introduction | Login/Landing Page | Home Tab | Organization | Training Import and Creation | Assignments | Reports |
TRAINING IMPORT AND CREATION
Hide Restricted Users - Class Roster
A new Hide Restricted Users toggle has been added to the Manage Class Roster screen. It allows you to hide restricted users from the list.
A restricted user is one that the current administrator is restricted from accessing because the administrator’s security rights do not include access to that user. The word "Restricted" displays in the User Name column of the class roster.
Sliding the Hide Restricted Users toggle to Yes, removes the restricted users from view and only displays the users that the administrator has access to.
Please refer to the following new article:
Classes: Manage Class Roster (Take Attendance)
Introduction | Login/Landing Page | Home Tab | Organization | Training Import and Creation | Assignments | Reports |
ASSIGNMENTS
Approve Requests Screen Updated - Approve Class Sessions
The Approve Requests screen - under the Assignments and Approve Class Sessions menu - now displays the session details, including the topic, date, and location, which makes it easier for the administrator to quickly know which session is being requested. Previously, they had to click an info button to get session information.
Please refer to the following updated article:
Classes: Approve or Deny Class Registration Requests
See Who Approved/Denied a Class Session Request - Approve Class Sessions
Added an Approved By/Denied By column to the Approve Requests screen so administrators can see who approved or denied a Class Session request. The column appears when you select Show Approved or Show Denied, which then displays the name of the person who approved or denied the request.
Please refer to the following updated article:
Classes: Approve or Deny Class Registration Requests
Introduction | Login/Landing Page | Home Tab | Organization | Training Import and Creation | Assignments | Reports |
REPORTS
Attendee Signature Displays - Class Attendance Report
The Class Attendance Report now displays the attendee’s signature if their signature was collected using the Convergence Credit mobile App. If no signature was collected via the app, the field in the Attendee Signature column is blank. The report can still be printed as originally designed, to collect a physical signature from class attendees.
Please refer to the following updated article:
Introduction | Login/Landing Page | Home Tab | Organization | Training Import and Creation | Assignments | Reports |