Users: Lock Out A User

Article Links Introduction | Lock Out a User |

INTRODUCTION

A locked out user functions in the same way as an inactive user EXCEPT they are still counted as a licensed user. In addition, a locked out user:

• Can’t log in
• Can’t view or complete training
• Appears in your default view of the Manage Users screen
• Appears on “Select” screens
• Appears as an option when you’re assigning training
• Appears as an option when you’re manually giving credit for completing training
• Appears as an option when you’re choosing Users to run a report about

Deactivating a user is the preferable alternative to deleting or locking out a user. Refer to the Users: Deactivate and Activate article for instructions to deactivate and activate users.

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LOCK OUT A USER

Follow these steps to lock out a user:

1. Click the Administration tab at the top of the screen.
2. Click the Organization Menu, then the Users link on the left navigation bar.
3. Search and locate the user following the directions provided in the Using Search article.
4. Click the Edit button to the left of the desired user name.
5. Scroll down to the Advanced Properties section at the bottom of the screen.
6. Click Advanced Properties.
7. Check the Account Locked checkbox.
8. Click the Save button located on the menu bar.
9. Click the Close button after the Changes Saved confirmation appears.
10. You will be returned to the Manage Users screen.

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